As with any other rental car company, guests are required to return the keys with the vehicle upon trip completion.
With Turo, lost keys tend to be filed under a damage claim and will be charged to the guest should the claims department find them liable. Regardless of the factors at play, guests should assume all responsibility for their rental. If keys happen to get stolen, there may be additional fees associated with reprogramming and rekeying the locks on the car. Note: this process may be expensive.
Are you a host who misplaced a key? Amazon may offer cheaper replacement keys. Check the product information to determine how to properly program and cut the key to your vehicle’s specifications.
Note: All recommendations & advice provided should not be taken for gospel. Turo T&S change continuously; due diligence is required for proper Turo lost keys.
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